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February 19 2018

    Detalles de Empleo

Oferta de empleo: PROJECT ADMINISTRATOR:CompuCom

La descripción del trabajo.:



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Tipo de puesto:



At CompuCom, our vision is to empower people to achieve the highest levels of performance by making technology work for them - anywhere, anytime, on any device. Our mission is to elevate the technology experience through dynamic, proactive and seamless support that energizes people's business and personal lives, and to make it a reality, we need you to join our talented team. If you are interested in expanding your career in one of the best companies to work in Mexico, this is your chance.
What we are looking for:
The Project Admin perform work on the project support desk (PSD). The PSD provides the tech level management on the project. PSD associates function under highly documented, standard procedures across multiple projects.
What you will  be responsible:
   » Responsible for success of assigned project duties.
   » Must meet pre-defined project commitments.
   » Provide quality assurance measures for project deliverables.
   » Manage technician work while on site to ensure all work is complete and correct.
   » Provide level 1 first contact support for field technicians.
   » Project SLA management o ensure techs are onsite on time via Tech check in on trackit / Tech call to check in.
   » Project deliverables collection/Quality assurance: o Take the check out calls from techs o Ensure that all deliverables are complete and loaded to the correct collection tools before the techs leave the worksite.
   » Take tech escalation calls from the field: o Perform basic triage for the techs based on documented procedure,  Send techs instructions set vis email.
What we need from you:
   » Must have 1-2 years' experience in service desk or project support.
   » Desired: project management or service desk certification or training.
   » Microsoft Office - Word, Excel, PowerPoint, One Note.
   » Sharepoint user experience.
   » Clearvision incident creation and management experience (Preferred).
   » Strong interpersonal skills.
   » Self-directed with ability to take initiative.
   » Ability to effectively liaise with peers and management Ability to work effectively in a fast-paced environment.
   » Ability to coordinate project resources and dedicated time to project.
   » Excellent written and verbal communication- English is a must.
   » These positions are set to work on evenings or night shifts, with no shift change; please make sure you have availability to work on either of those shifts.El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que goempleos sea responsable por ello.


Categorí­a del Empleo: Automotive [ Ver todos Automotive  ]
Requerimientos de Idioma:
Tipo de Empleo:
Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: Ciudad de México ,, Otro
Tipo de empresa Empleador
Día de envío: 2018/02/13 / Viewed 2 times
Información de Contacto
Empresa: CompuCom

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